Article Guide
The NYC Water Billing form is an essential document for property owners in New York City, serving multiple purposes related to water and sewer services. When you purchase a property or need to update your mailing address, this form must be filled out and submitted to the Department of Environmental Protection (DEP). It captures crucial property information, including the account number, service address, and the owner's contact details. The form also allows owners to specify if they wish to receive their bills at a different address or if they want duplicate copies sent elsewhere. This flexibility ensures that property owners remain informed about their water and sewer charges, which are considered a lien against the property until fully paid. Additionally, the form includes a voluntary section regarding veteran status, which can help the DEP provide tailored services. Completing this form accurately is vital, as it facilitates timely communication and billing, helping to avoid late fees and ensuring compliance with payment obligations.
Preview - Nyc Water Billing Form
REGISTRATION FOR WATER & SEWER BILLING
Please use this form for newly purchased property or mailing address updates.
Submit it to: |
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Attn: Registration Unit |
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Flushing, NY 11373 |
PROPERTY INFORMATION/SERVICE ADDRESS:
ACCOUNT NUMBER: __ __ __ __ __ - __ __ __ __ __ - __ __ __ |
Borough: _____________________________ |
STREET ADDRESS: ________________________________________________ Block: _________ Lot: ________ |
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CITY: ________________________ STATE: NEW YORK ZIP: _________ Purchase Date: ___________________ |
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OWNER’S CONTACT INFORMATION:
OWNER NAME: ______________________________________________________________________________________________
First |
Last |
SECOND NAME or BUSINESS NAME: _________________________________________________________________________
FirstLast
CONTACT INFORMATION: (Email) _____________________________________________________________________________
MOBILE PHONE: _______________________________ |
EVENING/HOME PHONE: _______________________________ |
CHECK THE CORRECT BOX(ES) BELOW AND SIGN:
I affirm I am the owner of the above property and understand that the DEP will deliver water and sewer bills and other communications to the Service (Property) Address shown above. I acknowledge that charges issued against the property must be paid in full by the due date listed or interest charges will be imposed.
__________________________________________ |
________________________________________ |
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Signature of Owner |
Date |
Second Signature |
Date |
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ALTERNATE or DUPLICATE BILL MAILING INFORMATION: ) Alternate |
) Duplicate Bill Copy |
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I affirm I am the owner of the above property and authorize DEP to deliver water and sewer bills and other communications to the Name(s) and Address(es) shown below. I acknowledge responsibility for ensuring charges
issued against the property must be paid in full by the due date listed or interest charges will be imposed.
________________________________________ |
_________________________________________ |
Signature of Owner |
Date |
SEND BILLS TO A DIFFERENT ADDRESS:
______________________________________________
Name
______________________________________________
Second Name/Attention:
______________________________________________
Street Address (Apt/Room)
______________________________________________
City |
State |
Zip |
SEND DUPLICATE BILLS TO:
______________________________________________
Name
______________________________________________
Second Name/Attention:
______________________________________________
Street Address (Apt/Room)
______________________________________________
City |
State |
Zip |
SEE THE IMPORTANT QUESTION ON THE NEXT PAGE REGARDING VETERAN STATUS
Voluntary Veteran Indicator Question:
1. |
Has anyone in your household ever served, or are they currently serving? |
Yes |
No |
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2. |
Please indicate: |
U.S. Armed Forces |
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National Guard |
Reserves |
Other (write in)________________ |
3. |
Please select who served / is serving: |
Self |
Spouse/Partner |
Child |
Other (write in) ________________ |
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IMPORTANT INFORMATION FOR PROPERTY OWNERS
HOW TO COMPLETE YOUR REGISTRATION FORM
Ownership & Mailing
Property owners are responsible for ensuring that bills issued for water and sewer services delivered and used at the property are paid in full by the due date listed on the bill. Charges for water and sewer services are considered a true lien against the property until paid in full.
The property owner must receive the bill. It will automatically be delivered to the property address if the owner does not complete this form and submit it to the Department of Environmental Protection (DEP) at the address below. The property owner can choose to have the bill delivered to another address by using this form and checking the ‘alternate’ mailing information box on the front of this form.
A property owner can choose to send a duplicate copy of the bill to another name and address if they check the ‘duplicate bill copy’ box on the front of this form. If a property owner chooses to send a copy of the bill to a tenant, the property owner is still responsible for ensuring payment is received.
Meter Reading & AMR
Your property should be equipped with an AMR (Automated Meter Reading) device. If it is not, please contact the DEP at (718)
monthly eBilling to better manage your water and sewer costs.
Payments
The mailing address for payment is located on the bill. DEP accepts electronic payments and provides a toll free number for phone payments. If you cannot pay your bill in full, DEP also accepts partial payments. For larger balances, DEP can set up a Payment Agreement. Please be aware that all amounts charged and not paid in full by
the due date, will be charged late payment charges (interest) at 7% per year, billed monthly on the unpaid balance.
General Information
To learn more about DEP or if you have questions about your bill, visit nyc.gov/dep or call our Customer Service Call Center by phone at the number below. Language services are available. Our website has information about conservation, water saving appliances and other tips to assist you with managing consumption and/or leaks in your property. If you wish to file a complaint about your bill, please follow the instructions below.
To file a complaint (complaints must be submitted in writing):
•Please include your name, account number, property address and a brief description of the bill problem.
To inquire about DEP services or seek assistance with electronic processes:
Mail to:
•Call our Customer Service Call Center at (718)
•For information about payment agreements, call (718)
•Email DEP at: customerservice@dep.nyc.gov
o Please include your account information, property address, contact information.
Office Locations:
Manhattan: |
Bronx: |
Brooklyn: |
Queens: |
Staten Island: |
Central Office: |
1250 Broadway |
1932 Arthur Ave. |
250 Livingston St. |
60 Bay Street |
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16th floor |
6th floor |
8th floor |
Harding Expy 1st fl |
6th floor |
Flushing, NY 11373 |
New York, NY 10001 |
Bronx, NY 10457 |
Brooklyn, NY 11201 |
Flushing, NY 11368 |
S.I., NY 10301 |
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Form Characteristics
| Fact Name | Details |
|---|---|
| Purpose of the Form | This form is used for newly purchased properties or to update mailing addresses for water and sewer billing. |
| Submission Address | Submit the completed form to DEP-BCS, Attn: Registration Unit, 59-17 Junction Blvd, 7th Floor, Flushing, NY 11373. |
| Owner's Responsibility | Property owners must ensure that water and sewer bills are paid in full by the due date to avoid interest charges. |
| Alternate Mailing Options | Owners can choose to send bills to a different address or request duplicate copies using this form. |
| Meter Reading Requirement | Properties should be equipped with an Automated Meter Reading (AMR) device. If not, owners should contact DEP for inspection. |
| Payment Methods | DEP accepts electronic payments, partial payments, and can set up payment agreements for larger balances. |
| Late Payment Charges | Unpaid balances will incur late payment charges of 7% per year, billed monthly. |
| Contact Information | For questions, visit nyc.gov/dep or call the Customer Service Call Center at (718) 595-7000. |
| Complaint Filing | Complaints must be submitted in writing and include the account number, property address, and a brief description of the issue. |
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